Showing posts sorted by relevance for query service. Sort by date Show all posts
Showing posts sorted by relevance for query service. Sort by date Show all posts

Thursday, December 30, 2010

On Becoming a Leader by Warren Bennis

I wrote this for a class in public administration back in 1997. You can tell it’s for a class because it’s longer than the reviews I’d normally write for this blog. I have the sense from reading it that the assignment must have involve answering particular questions about the book. I got an A-. The hyperlinks are added, but I haven’t changed it otherwise from what I wrote the first time.
Bennis, Warren. On Becoming a Leader. New York: Addison-Wesley, 1994.

Bennis’ premise is that leadership comes out of the state of being of the leader. Leadership starts with a leader’s capacity for self-invention, to shape himself with learning and reflection as opposed to being shaped by circumstances. In Bennis’ words, “No leader sets out to be a leader. People set out to live their lives, expressing themselves fully. When that expression is of value, they become leaders.”

Bennis’ process of self-invention begins with self-knowledge. He proposes four lessons to gaining self-knowledge. First, “you are your own best teacher”; learning is essential. Second is to accept responsibility for your own education. Third, “you can learn anything you want to learn.” Finally, reflection is necessary to develop understanding and a leader must question his experience to learn. Leaders innovate and learn from experience without fear of mistakes. According to Bennis’ definition, a leader is someone in the front, doing things others have not done.

A leader must add knowledge of the world to self-knowledge. Bennis says that a leader should learn about the world through participation rather than reaction. One learns by trying to change something as well as experiencing it as it is. The conscious learner seeks broad experience, learns from others and from mistakes.

A leader must trust his instincts. Bennis uses Emerson’s term “blessed impulse.” Blessed impulse is a tool for making decisions in a world to complex to be completely understood.

Leaders must deploy themselves. By this Bennis means a leader must practice self-expression. Deploying oneself is offset against being deployed by others or the voices of others on one’s head.

Leaders must “get people on their side.” Bennis prescribes constancy, congruity of words and action, reliability and integrity.

Bennis also speaks more generally about the characteristics and roles of leaders. These are similar to what might be found in other books on leadership.


Bennis calls the organization the primary form in American society. He challenges leaders to shape their organizations, and shape society, to make them work in a rapidly changing world. He encourages executives to empower junior leaders in their organizations to teach them leadership through experience.

Throughout, Bennis uses the experience of twelve leaders gleaned from interviews. Bennis includes a brief biography of each leader at the end.

At first, it seems that Bennis says that one becomes a leader by being a leader. This is what he says, but he does not leave the reader hanging. Bennis’ perspective is what is unique about the book. Leadership is the expression of the character, qualities, values and personality of a leader. His is not a direct call for us to become leaders, but for us to become ourselves. Leadership will follow.

This may be a difficult lesson. Buyers of books on leadership are probably more interested in learning the skills of leadership and management to help them in their current situations. Bennis says express yourself. If you are doing what you think you ought to do, if others deploy you, you will not be a leader. Self-expression may take you to something different.

The first step to leadership is self-knowledge. A useful tool is self-evaluation, what Bennis calls “tests and measures.” Bennis offers a set of four tests—really four statements. One could apply the tests with pencil and paper, making lists in response to each statement. Of all the tools and suggestions in the book, this set of tests is the most clear and immediately applicable. A reader wanting to apply Bennis’ lessons would do well to start here.

Little else can be used immediately. Changes in point of view and lifestyle take time. One might argue that only a few Bennis’ suggested activities are specific to developing leadership. To me, much of it sounds fun and interesting. That is the point Bennis is trying to make: leadership comes out of broad experience, education, perspective, desire, mastery of one’s discipline and synthesis of ideas.

My own experience validates this. I am as proud of my single published poem as I am of my accomplishments as an engineer or public servant. The skills and abilities exercised by writing are different from those exercised by engineering. I am persuaded that, though seemingly unrelated, one improves the other in me.

Bennis’ somewhat artificial distinction between managers and leaders is a shortcoming. He makes a manager sound like something one would not want to be. He list skills and characteristics developed from the “education” of a leader and the “training” of a manager. All seemingly undesirable things are on the manager side. On might argue tat several management skills, like deduction and common sense, would be useful to a leader.

Most of the interviews are businessmen, but some come from public service agencies and professions. In may seem that businessmen are more susceptible to “surrendering to the context”—the bottom line, the corporate culture, the style of a boss to be pleased—but public service leaders must face their own context. A public servant may readily accept his organization’s view of the way things should be or done, what is important and who to involve without ever considering his own vision, ability and desire.

It may be more important for public section leadership to use self-expression. While a business leader may have the satisfaction of bringing a product to market, making a profit, even gaining notoriety, a public leader may never see his vision achieved. A public leaders’ satisfaction may have to come from living the life he wants to live.

A particular item addressed by Bennis that may be of use to one in public service is getting people on your side. A public leader may have little to rely on besides his integrity and “voice”—an ability to change the climate of his organization and shape it to work more effectively. As important as it is, Bennis can offer little on the subject except constancy, congruity, reliability and integrity. He says to be someone others might follow. He offers no lessons on persuasion, though if persuasion can be taught, it may be of little benefit to those who lake those characteristics.

If you’re interested in this book, you may also be interested in
The 21 Irrefutable Laws of Leadership Tested by Time by James L. Garlow
Blink by Malcolm Gladwell
Developing the Leader Within by John C. Maxwell
The Difference Maker by John C. Maxwell
Winning with People by John C. Maxwell

Saturday, September 5, 2015

Public Utility Depreciation by NARUC

I don’t usually read reference books, or textbooks, all the way through like I did with Public Utility Depreciation Practices. Because of my new job as a “depreciation engineer,” I undertook reading this guide from the National Association of Regulatory Utility Commissioners (NARUC).

The title describes the content of the book. It includes some historical and legal background, but the bulk of the book is aimed at the practicalities of determining depreciation expenses.

The main elements going into depreciation rate determination are depreciation base, service life, net salvage, and depreciation computation methods. Depreciation base is the starting point; it represents the initial investment of capital that is to be recovered as a cost through depreciation. Generally it is the book cost (original cost of the infrastructure including materials, equipment, labor and related costs).

Most methods of computing depreciation are referred to as age-life methods. These methods spread the cost of the expected life of a piece of infrastructure. The preferred method is straight line depreciation. To apply these methods, one will need to know or estimate the life of the infrastructure under consideration and the net salvage value. The depreciation rate is the difference between the base and the net salvage, divided by the life of the infrastructure. With the exception of unique pieces, like types of infrastructure are lumped together because they are expected to have a similar life (wooden poles, steel poles, copper wire, conduit, etc.).

Life expectancy can be estimated by several methods. Survivor curves are developed from statistical studies of the life of particular types of infrastructure, though other methods may be used depending on the type and quality of data available.

Net salvage is estimated based on experience. The gross salvage is the price received for the equipment or materials retired. The cost of removal is subtracted from this to calculate the net salvage. Sometimes it can cost more to remove infrastructure than the value of the retired equipment and materials, so net salvage can be negative.

Calculating depreciation is more art than science. Projections of future values are inherently tricky. Growth can cause infrastructure to become inadequate before it is expected, or slower than expected growth can extend the life infrastructure. New regulations can make infrastructure obsolete in an instant, as can new technologies. In addition, utilities are constantly adding and retiring infrastructure. Amidst this uncertainty, regulators must balance the level of service needed by utility customers with the returns needed by utility investors in a complex environment.

Admittedly, a book from 1968 may seem dated. However, many of the practices described are still in use. Government regulation of monopoly utility rates in the United States has been occurring for more than a century, and the practices to not change rapidly. Even so, some of the practices described were considered obsolete, or near obsolescence, at the time of publication, and are not likely to be encountered now unless you’re a financial historian combing through moldy account books.


National Association of Regulatory Utility Commissioners. Public Utility Depreciation Practices. 1968. Washington, DC: Author, 1974.

Tuesday, October 16, 2012

Tuesday, November 13, 2012

James

James.  The Holy Bible.  New King James Version.  Nashville: Thomas Nelson, 1982.

James wrote to Jewish Christians.  His letter is full of practical wisdom for all Christians.

*

Several related themes run through James.  These are trials, self-control, practical faith, and humility.

James begins his letter with a discussion of trials.  We all have troubles.  Disconcertingly, sometimes our worst problems arise from doing the right thing.  Though it may seem like God has abandoned us in such times, God is at work.  Facing trials with patience and faith builds our character.

Part of a godly character is self-control.  A mature Christian will discipline himself.  In particular, he will watch what he says.  It is hard to control what we say, refraining from idle and harmful words.  It is hard to speak convincingly about the love, grace, and faithfulness of God when you just spewed a lot of gossip, lies, and nonsense.

James writes of faith in very practical and active terms.  Sermons, exultations, and moral sayings are hollow and useless if they are not coupled with service, aid and upright living.  If we really believe the Gospel and have call to be followers of Christ, we will act like Christ who humbled Himself to labor with men, heal the sick, feed the hungry, and care for the needy.

Emulating the humility or Christ is a theme of the letter in itself.  James extols believers to act with humility and treat everyone fairly.  Wealth and position are temporary, but in our eternal relation to God we’re all the same:  each Christian is a sinful person saved by the grace of God.  Pride is a source of strife, people in conflict as they all try to get their own way, but humble people trust God and can let go of strife.

If you’re interested in this book, you may also be interested in
Google

Monday, July 19, 2010

Newton and the Counterfeiter by Thomas Levenson

Levenson, Thomas. Newton and the Counterfeiter: The Unknown Detective Career of the Worlds Greatest Scientist. Boston: Houghton Mifflin Harcourt, 2009.

Scientists who become detectives have been the stuff of fiction before CSI: launched it into great popularity. Even Sherlock Holmes was a capable amateur scientist, though his scientific inquiries were aimed at making him a better detective. Though the scientist as detective is a fairly popular form of crime literature, the truth of it in one case is stranger than fiction.

Isaac Newton, renowned in his own day as well as ours as one of the greatest physicists who ever lived, left his post at Cambridge University to take a more lucrative patronage job as Warden of the Mint. One of his ostensible duties as warden was to investigate and prosecute cases of counterfeiting. It would be something like appointing Stephen Hawking to direct the Secret Service.

Typically, holders of this position weren’t expected to do more than the minimum required, leaving most of the work to assistants. Newton took his post seriously and pursued crime fighting with the same discipline and analytical rigor he used as a scientist while also completely re-minting all of England’s silver coins.

Readers who are already familiar with Newton’s scientific life might find that Levenson devotes too much of the book to it. His alchemical studies are more important to his work as warden because, even though esoteric from a scientific view, it made him familiar with the material as methods used by the mint and counterfeiters.

Newton put away (or to death) many counterfeiters. Levenson focuses on one, William Chaloner. Chaloner was an extraordinarily successful counterfeiter at his peak and much more ambitious and smart than most of his fellows. Where Newton’s life before the mint gets too much attention, Chaloner’s life doesn’t get enough. Since he was famous mostly for his crimes and some details of a counterfeiter’s life are necessarily hidden, there is probably much less source material to use to reconstruct his life.


The book builds up a little slowly through Newton’s younger day and then seems to rush through his mastership of the mint and his battle of wits with Chaloner. In spite of this weakness, the book is an interesting look on a lesser know chapter of Newton’s life.

Sunday, March 27, 2016

Amazing Fantastic Incredible by Stan Lee, Peter David & Colleen Doran

When a book is entitled Amazing Fantastic Incredible, Stan Lee must be involved. That is the title of Lee’s graphic novel memoir, co-written with Peter David with art by Colleen Doran, about his long career in comic books.

Lee has a career in comic books going back the Golden Age. He started working in comics soon after they became a popular medium. Few people have had a career in comic books as long as Lee’s, partly because he is still working. No one has been the public face of comic books, or a spokesman and promotor for the medium, as much as Lee.

Because Lee’s career in comics is well known, at least among fans, some of the more interesting parts of the memoir deal with other aspects of his life. He depicts himself as being crazy in love with his wife, Joan, even after decades of marriage. He recalls himself as a lonely kid during the Great Depression, who took refuge in books and the world of his own imagination. He retelling of his army service during World War II, mostly serving as a writer stateside, is mostly humorous.

I suspect Lee’s humor has a lot to do with his popularity. He comes across as self-aggrandizing with a self-deprecating wink.

Even so, Lee’s status as a comics celebrity has sparked criticism in some circles. He was the face of Marvel Comics, and so has taken the heat for the way the publisher treated the artist who worked for him (comics publishers treated artists shabbily for decades). Maybe he could have done more for the artists who worked for him, and maybe he would have been unemployed if he tried. Lee doesn’t get into this matter much, but when he does he shifts the blame to publisher Martin Goodman.

Lee addresses some of his most famous characters and the artists who co-created them. Some might see his recognition of co-creators as a defense against detractors who say he has claimed too much credit. I think the book presents the situation the way Lee would like to remember, and the way he would like others to remember it. I think he genuinely liked and admired many of the people he worked with. Throughout the book, Jack Kirby is depicted as handsome, powerful and dynamic, almost like a superhero, even when there was a rift if their personal and professional relationship.

This is a memoir, not an autobiography. Lee and his collaborators do not attempt to independently confirm memories, though they straightforward about some memories being fuzzy. A few scenes a clearly constructed to present information in a manner more interesting than direct exposition, though they may have had some root in an actual event. Lee’s conversations with his boyhood self are plainly fictional; I thought they tended to be the weakest parts of the book, though they were functional.

Fans of Lee will probably enjoy the book. Someone who wants a brief and easy history of comics, and isn’t too concerned about the lopsidedness that would naturally come with Lee’s perspective, might also like it. Lee would know, he was there.

Stan Lee also wrote Spider-Man with Steve Ditko. Peter David also wrote Writing for Comics with Peter David.

If  you’re interested in this book, you may also be interested in


Lee, Stan, Peter David & Colleen Doran. Amazing Fantastic Incredible: A Marvelous Memoir. New York: Touchstone, 2015.

Friday, July 24, 2009

What I Read (7)

Date: January 23, 2006
Title: Don’t Grow Old—Grow Up! Author: Dorothy Carnegie
Thoughts: “The moment a man’s attention is center on service to others, he becomes more dynamic, more forceful and harder to resist” (quote from the book).

Date: January 30, 2006
Title: The Great Bridge
Author: David McCollough
Thoughts: A good book about a great accomplishment.

Date: February 26, 2006
Title: Positive Imaging Author: Norman Vincent Peale
Thoughts: The launch of Infra Consulting LC in March 2006 receives a huge, positive response from potential clients and the media. Within days I’m having consultations and negotiating contracts for grant writing and management consulting projects. I have a training session scheduled for April that is filling fast. (I didn’t launch my business until November 2006 and it didn’t go this smoothly.)

Date: March 13, 2006
Title: Change the Way You See Everything Author: Kathryn D. Cramer & Hank Wasiak
Thoughts: Connie and I have been talking about similar things for months. We just didn’t have the term ABT. Though Cramer & Wasiak suggest ABT is more than just positive thinking, it seems not far from Peale and Carnegie. Thinking isn’t magic, it leads to action.

Date: April 19, 2006
Title: Getting Started in Consulting
Author: Allen Weiss
Thoughts: I will be a successful consultant. I am attracting great clients to me and my business.

Date: May 11, 2006
Title: The Success Principles Author: Jack Canfield with Janet Switzer
Thoughts: I’m going to achieve all the good I can imagine now and even more.

Date: May 16, 2006
Title: Self-Love
Author: Robert H. Schuller
Thoughts: “Man is a dignity seeker” (quote from the book).

Date: June 26, 2006
Title: The 21 Irrefutable Laws of Leadership Tested by Time Author: James L. Garlow
Thoughts: “I tell you that virtue is not given by money, but that from virtue comes money and every other good of man, public as well as private,” Socrates.

Other parts of What I Read
Part 1, Part 2, Part 3, Part 4, Part 5,
Part 6

Sunday, April 17, 2016

You Can, You Will by Joel Osteen

In You Can, You Will, megachurch pastor Joel Osteen discusses qualities of a winner. Actually, Osteen might say that you’re already a winner, you just need to start believing and acting one to see in come to fruition.

First, winners have a vision and they stay focused on in. A practical way that Osteen suggests to keep your vision before your eyes is to put things in your environment, like sayings or objects, that remind you of your vision.

Winners stay focused on their goals. In particular, they don’t get derailed by trying to please everyone or to please people who are never happy. They know the difference between being kind and generous and taking improper responsibility for the happiness of others.

Osteen encourages people to expect good things to happen. Reinforce this belief by actively remembering good things that have happened to you in the past.

Be positive intentionally. Do your best to enjoy whatever you can in your current situation, even while you hope and work for something better.

Winners strive for excellence. Do the best you can and look for ways to improve. Show your desire for excellence by taking care of yourself and your things.

Always be growing. If you’re not working to improve your abilities, you’ll get left behind. Besides, if you have big dreams, there are probably many things you need to learn and improve on your way to achieving them.

Make service a lifestyles. Try to make life actually better for actual people. As a bonus, you’ll have more satisfaction with life.

Finally, be enthusiastic. Stir up your passion. It’s easy to get bogged down and discouraged, so you have to intentionally maintain a good attitude that will carry you through rough times.

Mostly, this is standard self-help material. Osteen touches on a more deeply and fundamentally Christian topic in the chapter on serving others. The Bible repeatedly describes God as a helper of the poor, widowed, orphan and oppressed. He repeatedly expresses the pleasure he takes in His people when they help needy people.

Though he doesn’t devote a chapter too it, Osteen emphasizes the need to surround yourself with good people. You need to spend time with people who will challenge and encourage you. Spend as much time as you can with people you want to be like.

Joel Osteen also wrote I Declare.

If you’re interested in this book, you may also be interested in

Osteen, Joel. You Can, You Will: 8 Undeniable Qualities of a Winner. New York: Faith Words, 2014.

Monday, April 11, 2011

Leviticus

Leviticus. The Holy Bible. New King James Version. Nashville, TN: Thomas Nelson, 1982. Leviticus continues the story of the Israelite nation from Genesis and Exodus. God took the Israelites out of oppression in Egypt, as describe in Exodus, and preparing them to be a nation when He leads them into a new land. Characteristics of the Israelite nation were to be its religion and its government. Leviticus deals with the religious and civil laws that were mostly administered by the Levites, a clan that God set aside for His service. In particular, Aaron and his descendents, part of the clan of Levi, were set aside for the priestly duties that involved the closest proximity to God. Much of Leviticus deals with the religious ceremonies the Israelites were to observe, especially the role and conduct of the priests in these ceremonies. The priests served as intermediaries between God and His people. The priests were set apart for God and were to be treated as holy, as was everything set apart for God. The people made various types of offerings as an acknowledgment of their sinfulness and their debt to God, who accepted their sacrifices to atone for their sins. The death and blood of animals substituted for the loss of life that was the consequence of sin. In Christianity, the understanding is that these sacrifices foreshadowed the ultimate sacrifice of Jesus Christ, which is sufficient for the sins of all people in all times. Further, Jesus fulfills the priestly role of intermediary and advocate before God-the-Father. Because Jesus is God, He and His Father are one, Christians enjoy a direct relationship with God. Some of the chapters of Leviticus deal with moral and civil laws. These laws involve property, farming and husbandry, marriage, self-care, foreigners, protection of life, and other matters. We see embodied in these laws a principle that is emphasized throughout the Bible. Kindness to others and generosity to the needy are prized behaviors. God called the Israelites to love their neighbors. They were to pay workers promptly and not charge excessive interest on loans, even leave food in their fields for the poor to collect. They were to make gifts and loans to the poor. They were to care for widow and orphans, especially their relatives. An extraordinary requirement was that Israelites were to treat law-abiding foreigners who dwelt among them with the same love, respect, and protection of law as natives. As we see in the preceding books, God is active in Leviticus. Moses is God’s prophet and Aaron is His priest, but God is the motivating force and active agent. Leviticus, like the rest of the Bible, doesn’t depict man reaching out to God; it shows God reaching out to man. If you’re interested in this book, you may also be interested in Genesis The Gospels Exodus

Saturday, September 29, 2018

Contents Under Pressure by Sylvia F. Munson


Regular readers of this blog may recall that about two and a half years ago I read several books about utility depreciation. This was part of my preparation for a new job at the time. I recently changed jobs, and that is starting a new round of reading.

A book that came highly recommended by my new supervisor is Contents Under Pressure by Sylvia F. Munson. In this book, Munson describes the business processes and operations of natural gas pipelines.

This book provides a very straightforward description of the process. It is complicated. Munson does not avoid the complexity, but neither does she get bogged down in trying to describe every situation that may arise.

Readers of this book can gain an understanding of how the business of a natural gas pipeline is set up. It shows how the industry and regulators have solved a lot of practical problems. How does a customer of a pipeline (shipper) tell the pipeline how much gas it wants to transport (nomination)? How does the pipeline figure out how to balance the gas available and wanted and how to move it (scheduling)? How does the pipeline reconcile what was schedules with what actually happens (allocation) because gas moving in a pipe is a complex thing? Munson describes these processes and the regulations and standards that govern them.

Munson does not try to be excessively comprehensive. Anyone who works doing this type of work for a pipeline or shipper will need to become familiar with a lot of rules, standards and company-specific procedures. However, Contents Under Pressure is a place to get started. It is also a book that shows the process from beginning to end so one can see how one step leads to the next.

The book has several short segments that are contributed by other authors. These contributors have experience in the energy industry and most are connected to the North American Energy Standards Board through positions of leadership or committee service.

If you’re interested in this book, you may also be interested in

Munson, Sylvia F. Contents Under Pressure: The Complete Handbook of Natural Gas Transportation. Houston, TX: Farris Ventures.

Thursday, July 14, 2011

Romans

Romans. The Holy Bible. New King James Version. Nashville, TN: Thomas Nelson, 1982.


Paul wrote this letter to the church at Rome around A.D. 57 and expressed his desire to visit them. In the meantime, he gave them much to consider.

I think Romans is a very important book of the Bible, one that Christians would do well to read carefully. This is because Paul lays out the fullness of Christ’s atoning work and what it means for the way Christians can and should live more thoroughly than possibly any other single book. He also argues that Christ fulfilled the plan of God to reconcile with man that had been in the works from the beginning, drawing heavily on the Old Testament.

Paul may have been uniquely prepared to write this book. He was Jewish, a Pharisee, a zealot and, prior to his conversion, a persecutor of the church. (Paul talked and wrote about his early life and conversion regularly. A nice summary form his address to Agrippa in appears in the 26th chapter of Acts, though it is addressed elsewhere in Acts and his epistles.) Later, the leaders of the church appointed him to serve as a missionary to the Gentiles. Paul came to this letter steeped in the Jewish scripture and tradition, longing to see them experience salvation in Christ and he had, and committed to his calling to carry the Gospel to the Gentiles.

After the introductory matters, Paul lays out the foundations of Christianity going back to the Old Testament. A summary of the major points follow.

-The Universality of Sin. We’ve all sinned, done wrong, and deserve the judgment of God against us. Whether we’re a Jew, a Gentile, or anything else, we’re all in the same boat.

-The Primacy of Faith. From the start, or at least as early as Abraham, God has chosen to have mercy on people who have faith in Him, forgive their sins, and impart to them a righteousness (right standing, merit, or goodness) that wasn’t their own. This began before the law was given to Moses (in the example of Abraham), continued during the law’s seeming primacy (from the words of David), and was completed in the life, death and resurrection of Jesus, who bore the punishment of our sins and gives us a new life.

-Christ Enables Us to Live in a New Way. As Christians, we can and should live in new way that is characterized by honoring God, doing good, and eschewing sin. However, God doesn’t transform us in an instant; we struggle with sinful habits and new temptations and sometimes we lose. Even so, we can have confidence through our faith in the One who saved us. God chose to love us and adopt us as His own children. We are indwelled by the Holy Spirit, i.e. God lives in us, and He step-by-step quickens us in our new life. Chapter 8 digs into this issue and many believers can read this chapter repeatedly.

Paul them moves on to other issues. One is the unbelief of the Jewish people of his day. He had hoped that his people would respond to the Gospel.

As he approaches the end of his letter, Paul touches on many practical matters of the Christian life. The include service, character, citizenship, getting along, loving and helping each other.

If you’re interested in this book, you may also be interested in
Acts
Genesis
The Gospels

Tuesday, October 16, 2012

The Most Effective Organization in the U.S. by Robert A. Watson & Ben Brown

Watson, Robert A., & Ben Brown.  The Most Effective Organization in the U.S.: Leadership Secrets of the Salvation Army.  New York: Crown Business, 2001.

What is The Salvation Army?  Is it a service organization or a church?  Yes.  That is, it is both.  In The Most Effective Organization in the United States, former National Commander Robert A. Watson, with Ben Brown, writes much about the organization’s dual mission of preaching the good news of Jesus Christ and helping needy people.  The Salvation Army would say this is a single mission because they so closely relate saving people with serving them.

The title of the book is taken for Peter Drucker’s praise for the Army.  The authors do not for a moment shy away from the Christian history, motivation and mission of the organization.  Even so, this book is aimed at business and organizational leaders who want their companies to be more effective.

It’s good to start with this focus on mission.  The Army is extremely mission focused.  Everything they do and the way they do it, including how they organize, manage and lead, is done to achieve the mission.  The first lesson in effectiveness is that an organization needs a transcendent mission, something greater than making money that can bring purpose to people’s lives.

Clear mission allows the Army to attract great people.  People need meaning and purpose in life, and finding people with personal missions that align with the organization’s leads to passionate employees.  They’re not just employees, they’re partners.  They also see their clients, often people in very bad situations, as potential partners.  People who have been transformed by Christ and who know the value of the help they received from the Army, when they are on their feet again, are potentially very committed and motivated volunteers, employees and officers.

As one would hope from a Christian organization, the Army places a high value on integrity.  Integrity is closely linked to accountability.  They are very careful to assure that all they do advances their mission.  Likewise, they want their people, especially officers, to live their values.  They also want their constituents to trust that they will deliver on their promises.  The Army careful about accountability.  Their local leaders have extraordinary latitude, but they also have great responsibility and are answerable for themselves and their programs.  They are open and transparent so clients and donors know that the resources entrusted to them are used well.


One of the things that impressed me about the Army is that their commitment to mission and accountability makes it easier for them to say no.  If it doesn’t fit, or if it isn’t sustainable, they let it go.  Even existing programs are not sacred.  If it’s not working, if it begins to distract from the mission, it is dropped even if a lot as already been invested in it.

I enjoyed this book much more that most business books.  I admit it appealed to my own sensibilities.  It’s also a glimpse inside an organization that most people know relatively little about.  The authors explain how the Army accomplishes so much with its resources with so little management structure.  They’re way is adaptable to business, but probably requires a lot more discipline than many top business managers may have.

If you’re interested in this book, you may also be interested in
Google

Wednesday, July 27, 2011

The Procrastination Equation by Piers Steel

Steel, Piers. The Procrastination Equation: How to stop Putting Things Off and Start Getting Stuff Done. New York: Harper, 2011.

I don’t have a reputation as a procrastinator. In fact, some employers and clients have hired me because of my ability to get things done. However, looking around my home and office I saw many unfinished and delayed projects that indicated procrastination was a problem for me in some areas.

In The Procrastination Equation, Piers Steel describes the reasons behind procrastination and its scary costs, both to individuals and society. Fortunately, he also provides strategies for overcoming procrastination.

The big issue for procrastinators is impulsivity. I balked at this at first; I didn’t see myself as an impulsive person. When I read Steels description of how it works, I admitted to myself that I was more impulsive than I realized.



Impulsivity is an issue for nearly all procrastinators, indeed for nearly all people. Our limbic system drives use to respond to immediate concrete payoffs. Most of us live and work in a world of more distant, abstract goals, the realm of the prefrontal cortex. In the battle between the will of the prefrontal cortex and the urges of the limbic system, the limbic system is much stronger, so most of us are wired to give in to immediate gratification and give up, for a while, on seemingly far off, ethereal and uncertain objectives.

The way we live hits us from both sides. The greatest benefits accrue to those who can delay immediate gratification for greater, later benefits (eat vegetables instead of cookies, exercise instead of sleep in late, save money rather than spending it on the latest gadget). On the other side, we are bombarded with distractions that have immediate payoffs (especially television and the internet).

Steel offers methods for bolstering the prefrontal cortex, reducing distractions and even turning our impulsivity to our advantage. Even before I was finished with the book, I was seeing ways I could put some of these techniques into practice for myself.

There are other reasons for procrastination, but not many. You can take a short test in the book to find out why you procrastinate. In my case, one other factor in Steel’s equation was significant in my procrastination. I could see how it influenced my delaying habits throughout my life, even going back to my rebellion against spelling homework and multiplication tables in third grade (it’s amazing that I passed third grade).

I haven’t eliminated procrastination overnight (I just finished reading the book), and Steel doesn’t suggest anyone can. One can start doing something about it right away, and the science-based approaches offered in this book offer a reasonable expectation of success.

As an aside, I tweeted that I was reading the book and Dr. Steel and he replied with a humorous tweet that demonstrates my theory that published authors are also salesmen. (By the way, the tone of his book is often humorous, too.) Any of us who have a product or service to offer are salesmen, including me. Anyway, if you’re reading this, Dr. Steel, I managed to return the book to the library on time. Perhaps a few of the readers of this review will due us both the favor of buying a copy of the book.

If you’re interested in this book, you may also be interested in
How to Get Control of Your Time and Your Life by Alan Lakein
One Small Step Can Change Your Life by Robert Maurer
The Richest Man Who Ever Lived by Steven K. Scott

Saturday, September 5, 2015

On a Grander Scale by Lisa Jardine

Christopher Wren (1632-1723) is famous as an architect. In particular, he is known for the mark he made on the architectural landscape of London after the Great Fire of 1666. St. Paul’s cathedral, where he is buried, may be the crowning example of his work, but he designed and built many churches and public buildings in what may have been an early model for a modern architectural and construction firm.

As any biographer of Wren must, Lisa Jardine covers his career as an architect in On a Grander Scale. She also emphasizes other aspects of his life, specifically the effect political upheaval may have had on his personal outlook and career, and his involvement in scientific pursuits leading to the establishment of the Royal Society.

Wren has a privileged lifestyle as a child. His father (also Christopher) and uncle had posts as Anglican clergy that brought the close to Charles I. Wren spent some important years of his childhood in a house in the walls of Whitehall. His family remained royalists during the Commonwealth and Protectorate periods, leaving them little access to the favored clerical and political positions they had enjoyed. The young Wren effectively operated as a secretary and assistant to academically minded, ousted royalists who turned to science and invention to establish their fortunes. His mathematical sharpness, mechanical handiness, and facility for drawing gained him favor in this group of Renaissance physicians, physicists, chemists and astronomers. While still a young man, he joined them as a peer and gained an appointment as an astronomy professor.

Wren remained active in these scientific circles, even when he was much in demand as an architect and royal construction manager (Surveyor-General of the King’s Works). With his good friend Robert Hooke (curator of experiments for the Royal Society as well as a designer in Wren’s office), he looked for opportunities to incorporate scientific study into buildings. The work of the precursor of the Royal Society was very collaborative, and Jardine shows how Wren took that into his later scientific and architectural practices. His willingness to collaborate with people he trusted was probably a contributing factor to his success as an administrator of so many building, scientific, business, public and political projects.

When the monarchy was restored, Charles II attempted to reward those who had been loyal to his father, or their sons. Wren never became greatly wealthy or powerful through preferment, but he did rise to some prominence and had a successful career in public service. Charles I made him Surveyor-General, and he was reappointed by James II, co-monarchs William and Mary, Queen Anne, and George I. He was charming, astute, cautious and conscientious, which served him well on his long career. He was perhaps too cautious (or upright), because he never gained the wealth many of his mentors and peers achieved.

Jardine shows how Wren was among a group of men who pinned their hopes on a restored monarchy that was never as glorious as they hoped it would be. Even so, Wren was resourceful, as were his family and sponsors, and he rose to a career that his talent for science and hard work made possible. She sets him in the context of his time and particularly of his relationships. These relationships were with other men whose fathers fell from favor with the monarchy, mentors and peers in the scientific community (especially his close friend Hooke), and trusted assistants in his architectural practice. Wren is regarded as genius, and Jardine would agree, but he is also very much a part of a community of similar people who, to varying degrees, shared his fate and aided his success.

If you’re interested in this book, you may also be interested in


Jardine, Lisa. On a Grander Scale: The Outstanding Life of Christopher Wren. New York: HarperCollins, 2002.

Thursday, January 13, 2011

Into the Depths of God by Calvin Miller

Miller, Calvin. Into the Depths of God. Minneapolis, MN: Bethany House, 2000.

I’ve wanted to read this book again since the first time I read it. I’m not sure why I was drawn back to a book that challenged me to live a kind of life I wasn’t leading, nor is it easy. Even so, I hunger and thirst for God, like every other Christian, and find myself seeking more of the One for whom my heart most yearns.

Miller begins by challenging worldliness. He puts it more elegantly than that. We live in an age of that values pleasure, material wealth, and making the most of the moment. Even spirituality is focused on how it makes us feel good, though it is rarely so blunt. The alternative to these things is a deeper relationship with the One who satisfies because of who He is.

I’m particularly challenged by Millers take on self-denial. He is far from ascetic. If anything, he is an advocate of art, desire, engagement, and action. Self-denial for a Christian isn’t about the sins we give up (though we should eschew sin); it’s about the things we take up as part of the new life we have. We love God more than any other thing. We see to please Him and obey him rather than to please people. We seek His will instead of ours.



This kind of godliness, this ravenous hunt for more of God, does not make use remote from the world. It draws us into the work God is doing in the world. Christ took on humanity and entered our world to save people and part of what He want His saved people to do is continue the work of saving people until He comes again. I’m reminded of how Jesus said he saw the work His Father was doing and He did the same work. That is how Christians are supposed to be. Each of has a calling; we see some work our Father is doing and we are to do it to as imitators of our savior.

It’s not dogged work. It should be joyous living. Whatever we do, we should do with as much excellence, beauty and art as we can because we are in a relationship with the most beautiful One, the author of beauty in nature and the ultimate inspiration for beauty in art. A Christian’s calling is the most imaginative, creative and fulfilling thing he can do.

It is not an easy life to live. It goes against the grain of the world. It takes us out of the insular coziness churches. We must face truths than can make us uncomfortable. We must humbly acknowledge God and our need for Him in everything.

I fear I’ve made it sound esoteric. Focusing on intimacy with God who is infinite, but deigned to take on humanity and suffer the punishment for our sins so we could have an eternal relationship with Him, seems a world away from helping our neighbors in need, serving the sick, and standing up for the oppressed. Yet in deeper living, these seemingly disparate things are intimately linked. When we abide in Christ, He enables us to live this life of service, and in working close to Him this way, we deepen our relationship with him.

It’s rare for me to read a book twice. I think I could read Into the Depths of God a third time and get more out of it. It whets my appetite for God.

You can find my previous, brief review of this book here.

If you’re interested in this book, you may also be interested in
The Great Divorce by C. S. Lewis
The Joy of Supernatural Thinking by Bill Bright
Walking with God by John Eldredge

Thursday, August 20, 2009

When the Rivers Run Dry by Fred Pearce

I originally posted this review at Infrastructure Watch, where I write about infrastructure and the environment.

Pearce, Fred. When the Rivers Run Dry: Water—The Defining Crisis of the Twenty-first Century. Boston: Beacon, 2006.

Mankind’s attempts to harness rivers have had unintended consequences. Schemes to make land more productive have created deserts. Crops on drained land have produced less food and value than the swamps they displaced. Rivers hemmed in to prevent flooding have flooded more frequently and worse than before.

Pearce isn’t against technology. He sometimes expresses admiration for the dams, canals and other engineering feats about which he writes. However, he’s not impressed when this technology deprives people of the water and wealth it was intended to provide.

Water and wealth is a connection Pearce often makes. For all the lip service paid to the social benefits of grand water schemes, the water tends to go where the money is.

Overall, the world has become more water poor. The poorest have generally lost the most.

In spite of the history, Peace sees hope in the potential of technology that works with the water cycle instead of against it. It is already happening on a small scale where ancient where people are reviving ancient methods of capturing rainwater. Indian farmers are adapting dessert containers for use as a cheap, and more efficient, drip irrigation pipe. On the large scale, river engineers are cutting levees, restoring wetlands and allow river to return to curvy courses. In agriculture, the biggest user and waster of water in much of the world, there is a move to crops that are more appropriate to the locally available rainfall and less dependent on irrigation. Even in Los Angeles, a city known for the lengths it has gone to in order to quench its great thirst in a dry land, activist are seeking to create a more porous city that captures and uses the water that falls there naturally.

To illustrate his points, Pearce travels the world to see the disastrous results of bad water management, the extreme example being the disappearing Aral Sea. He also points out what works, like a restored qanat in Iraq.

You can order this book here.

If you’re interested in this book, you may also be interested in Water by Marq de Villiers.

Saturday, October 19, 2013

First Chronicles

First Chronicles is a history of Israel beginning at the beginning of creation and running through the transfer of power from David to Solomon. The first roughly half of the book is a series of genealogies, showing the descent from Adam to the various tribes of Israel. The end of Saul’s reign, and his thwarted dynasty, are treated briefly. The rest of the book is devoted to the reign of David.

The treatment of David’s reign is much different in this history than it is in Second Samuel. First Chronicles focuses on David’s service to God, especially in relation to the Ark of the Covenant and the temple.

David recovered the Ark and eventually moved it to Jerusalem and restored it to the Tabernacle. Considering how important the Ark and the tabernacle were to Israel in the time of Moses and Joshua, when the people became a nation, recovering it must have had a great impact on the minds of Israelites as they transitioned from a nation to a kingdom.

I think one can see a connection between the reestablishment of regular worship under the Mosaic system and the establishment of David’s reign. God makes a covenant with David that a descendant of David will build a temple to God and reign forever.  This promise was fulfilled in Jesus Christ.

David’s devotion to God was sincere. His motivation to build the temple came from a desire to serve and glorify God. Even though he was instructed not to build a temple, this task was reserved from Solomon, he prepared for it by gathering materials for its construction and decoration. David envisioned a beautiful and richly appointed temple.

If there is a theme to tie together the various parts of the book, I think it is the hand of God in the establishment of the kingdom of Israel, especially David’s family dynasty. It didn’t start with David, though, or even Moses. It started with Adam. From the beginning, God planned to set aside a people for Himself, to serve and worship Him and to enjoy Him and His blessings. In God’s covenant with David, we can even see the continuity of this plan through the church.

First Chronicles is not an easy book to read. There is a lot of genealogy. This abundance of family history and the various divisions of Israel can give one a sense of piece-by-piece building of a kingdom, though it may have as easily been for ensuring a correct inheritance to the various people the land God gave them.

If you’re interested in this book, you may also be interested in


First Chronicles. The Holy Bible. New King James Version. Nashville, TN: Thomas Nelson, 1982.