It’s very likely you’ve
heard the Peter Principle, or some paraphrase of it: “In a hierarchy
every employee tends to rise to his level of incompetence.” It’s been around for more than 40 years (KBR doesn’t claim to review the
latest books).
It’s a cynical thing to say,
too. The humorously
pseudo-academic tone used by Laurence J. Peter (an actual academic)
and Raymond Hull does little to soften the cynicism. I don’t think they were trying to be
sarcastic. I think they were a little
bit serious.
The Peter Principle makes
sense. Organizations promote people
based on their performance in their current job. Eventually, promotions lead a person into a
job for which he is not competent. I
used to work in an organization that had almost no promotion potential except
through the ranks of supervisor and managers, though almost all the employees
were technical experts of one sort or another.
The talent that made employees excel on the front line had little to do
with making good supervisors and managers.
Middle management
mediocrity and misery was common.
Corollaries to the Peter
Principle predict that misery. Even
incompetents who are too deluded to recognize it feel the stress of their
shortcomings and suffer physically and mentally.
Peter and Hull demonstrate the principle and its
corollaries through case studies. They
describe the cases humorously, but I suspect they have some basis in reality,
especially since many come from educational
institutions, Peter’s area of expertise.
They suggest a possible
solution in creative incompetence. That
is, do what you do well and enjoy, but be just bad enough at something
inconsequential to your work, but important to you boss, to make yourself appear
incompetent for promotion.
It goes against the
grain. Bookstore shelves are full of
books on getting ahead, getting a promotion, getting a better job, getting
richer, and generally getting. Peter and
Hull suggest
the opposite: You’ll do more good if you stick to doing what you do well. You’ll be happier, too. You may not be richer or more powerful, but
if that costs your health and joy, is it worth it?
I think it is easier to opt
out of hierarchies than it used to be, thank to advances in communication and
information technology. Even so, large organizations in both the
private and public sectors are common for many good reasons and a hierarchy is
an efficient way to organize. If you
don’t work for a hierarchy, you still deal with many. The Peter Principle may help you recognize
problems and deal with them with good humor and grace. It may even help you find ways to avoid
becoming part of the problem. On the
other hand, it may just cause you to pull your hair out in frustration.
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